Frequently Asked Question

How do I deplete/adjust a Gift Certificate?
Last Updated about a month ago

Log into your JumpCloud Portal, then click on the Website application:


This will take you to the homepage of the website, logged in as staff - note the bar at the top.

Once logged in, go to this link:


Enter the Gift Certificate's code, and the amount to be used (without a $, but with decimal. For example, to use $200, enter 200.00) and click Submit.

Process the sale through Square POS Terminal as normal, selecting the payment method as "Other Gift Certificate".

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